Zoom makes connecting with people worldwide easy. This is why encountering the occasional unstable connection during an important meeting or presentation is frustrating.
Luckily, there are a few things that you can do to fix the Zoom connection unstable, but the internet is fine, and other similar issues. To begin with, restart the router, disconnect other connections using the internet, and connect to a different Wi-Fi network.
If you’ve tried all but had no luck. Here we share fixes that will help you. We will walk you through all the steps to return to stable Zoom calls in no time.
Tip : Quick Fix: The unstable internet connectivity issue generally occurs while on a video call. You can’t tweak the setting or find the culprit at that time. Therefore, as a quick workaround, we suggest turning off the camera and seeing if it helps.
Doing so helps free up bandwidth, allowing us to attend the meeting without facing unstable internet connection issues.
There are several reasons behind lagging audio or video quality and unstable internet connection messages. Below we list the common ones:
If you think the distance between devices causes an unstable Zoom connection, move the device closer and disable bandwidth-hogging programs. However, if the latter is the case, take advantage of the solutions explained below.
The chances of an unstable Zoom connection are strong when the internet connection is unstable. To confirm whether this is the case, open the same website on an alternate device. If you face a similar issue, it is probably the internet connectivity. Connect with your Internet service provider for assistance.
Alternatively, you can check the internet speed on Ookla and similar websites.
If everything appears fine, let’s move to the following method.
To auto-detect and fix problems encountered on Windows, there’s a built-in Troubleshoot provided. You can use it to resolve wireless and other network adapters issues.
Wait for the troubleshooter to run and fix the problem. If this didn’t work either, try the following way.
If the network troubleshooter cannot help Zoom’s unstable connection, there’s an issue with the network adapter drivers. We suggest updating the driver. You can visit the manufacturing website and update the driver if you have technical knowledge. However, if you run out of time or have issues updating drivers manually, use Advanced Driver Updater.
Advanced Driver Updater Easy automatically identifies outdated drivers and displays compatible updates when you run the scan. You can download and install these updates in a few clicks. The trial users can use the Update driver link against each driver, and paid users can use the Update All button to update all simultaneously.
Now try to run Zoom; this solution should work. If it doesn’t, it’s time to restart the modem.
To work properly and without any interference, Zoom requires enough bandwidth. The application cannot work correctly if multiple processes are hogging the system’s memory. Close unnecessary applications and avoid uploading and downloading large files during a Zoom session to troubleshoot them. Also, pause Windows updates.
Restarting the modem is probably one of the simplest ways to fix an unstable internet issue.
If not, there’s still hope we have other fixes.
The router is another important device in the network connection. It transmits data packets between computer networks. Restart the router to troubleshoot Zoom’s unstable connection.
If the Zoom connection is still unstable, try refreshing the IP address.
To enjoy additional functionality, Zoom offers various features. However, when facing connectivity issues with Zoom, we suggest disabling features like Screen Sharing and webcam and turning off High Definition videos in settings. This will reduce bandwidth consumption, helping fix connectivity instability. To disable HD video, follow these steps:
Although VPN services help to stay anonymous, they also impact internet connectivity. Therefore, if you use a VPN, we suggest temporarily disabling it to fix Zoom’s unstable internet connectivity. Alternatively, you can try connecting to a different server and see if it helps.
When there is a technical glitch in your DNS server, you might face connectivity issues when using Zoom. To fix it, try switching to an alternate DNS server. You can use Google, Cloudflare, and other DNS server. Follow the steps to configure it manually:
When Windows Firewall considers an application or requests dangerous, it often blocks it for safety reasons. If the same thing happens with Zoom, you might face connectivity issues. Here’s how to check if Zoom is blocked and enable it.
This should surely help to fix the unstable connection issue.
These are all the solutions you can try to fix internet connection issues when using Zoom. However, if you still face any problems, we suggest reinstalling Zoom. Doing so will fix faulty files that might be one of the reasons unstable Zoom connection.
We hope the above fixes helped you overcome the unstable connection error in Zoom. Please leave a comment to share your feedback with us.
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