Dell PC manufacturers believe in providing their users with the best customer experience possible. To enhance the company, Dell offers support assistance to all its customers. This software helps scan and detect PCs and identify issues. Simultaneously, it sends a report to Dell’s technical support for solutions. One such module of the Dell Support Assist is the PC Doctor module. Although this module is designed to solve technical issues of Dell PC users, some users have reported that the Dell PC Doctor module displays High CPU usage or has stopped working. We will discuss all the possible methods to fix this issue.
Here are a few expert-recommended methods to fix issues with the Dell PC Module Stopped working and high CPU usage.
Step 1: Press the Win + S on a Dell PC to open the Search box. Type SupportAssist and click on the relevant result under Best Match.
Step 2: In the SupportAssist interface, click the “Scheduled scan and optimization” dropdown to reveal options.
Step 3: Locate the “Turn on automatic scans and optimizations” option and uncheck the box before it.
By deactivating automated scans, your PC will not continually conduct background searches, keeping CPU utilization minimal.
Dell has configured the Dell Support Assist and the PC Doctor Module to start up automatically every time the PC boots up. This helps monitor the PC for errors at all times, but at the same time, it also consumes PC resources and results in high CPU usage. Hence, we can alter the startup type to Manual instead of Automatic. This means that you will have to activate the Dell Support Assist App manually. Here are the steps:
Step 1: Press Win + R to open the RUN box.
Step 2: Type “Services.msc” and click OK.
Step 3: The Services window will not open, listing all the services alphabetically.
Step 4: Locate the Dell Support Assist service and double-click on it.
Step 5: The Properties box will now open. Click on the dropdown next to Startup Type and choose Manual.
Step 6: Click On Apply and then on OK.
The final method to fix the PC Doctor Module or Dell Support Assist High CPU Usage is to uninstall and remove the application from your PC. Some experts do not have a high opinion of the PC Doctor Module and suggest that removing this tool will not harm the Dell PC. After all, the Non-Dell PCs do not have this module installed, and they work the same way. Here are the steps:
Step 1: Press Win + I to launch Settings.
Step 2: Click on Apps in the left panel.
Step 3: Next, click on Install Apps in the right section.
Step 4: Locate Dell Support Assist in the list of installed apps and click on the three dots next to it to reveal the context menu.
Step 5: Click the Uninstall options and follow the onscreen instructions to remove the app from your PC.
Step 6: Reboot your PC.
Note : Most Experts on Reddit have stated that the PC Doctor Module and the entire Dell SupportAssist app are non-essential products and can be removed safely without harming your Dell PC.
The Dell SupportAssist and the Dell PC Doctor module are vital in updating your drivers and fixing minor technical issues on your PC. However, as these apps consume enough CPU resources, causing high CPU usage, to keep the PC optimized and avoid such issues we recommend using Advanced System Optimizer an all-in-one PC cleanup tool that helps –
Update drivers.
Clean malware infections from PC.
Manage Startup items.
Defrag disk.
Keep disk health in check.
Clean invalid registry entries.
Detect and clean privacy hidden traces.
Identify and clean duplicates one of the major reasons for low storage space and more.
In addition, the tool helps free up memory, boost game performance, and uninstall apps that are difficult to uninstall. In short, it is an app that helps keep the PC’s health in check. To use it, follow these steps.
1. Download and install Advanced System Optimizer.
2. Launch the app and click on Smart PC Care module.
4. When the scan is done, click Optimize Now and start using the PC with improved speed and smooth performance.
If you want, you can even schedule the scans. This will help save time and keep PC clean.
We hope the above methods have resolved the Dell SupportAssist high CPU usage issue on your PC. You can remove the app completely and end this problem once and for all. If you wish to keep the app on your PC, you can change the startup type or disable the Automatic scan. We would love to hear from you in the comments section below on how you resolved this issue.
Q1. How to remove the PC-doctor Module?
The PC Doctor Module can be uninstalled from the Settings>Apps> Install Apps> Uninstall option. You can remove the app without fearing any harm to your PC.
Q2. What is the PC-Doctor module?
The PC Doctor Module is a component of the Dell Support Assist and a useful tool for fixing PC issues.
Q3. Is it OK to disable Dell SupportAssist?
Yes, you can disable the Dell SupportAssist if it is not working or consumes large resources.
Q4. Why is my CPU usage so high all of a sudden?
There can be many reasons for High CPU Usage. One reason for Dell users is the Dell SupportAssist and the PC Doctor Module. This app can be easily removed from your PC.
Microsoft released the Windows 24H2 version update on October 1, 2024, and said the rollout…
The internet is filled with malware-infected websites and harmful and unwanted content that is easily…
Systweak Software, known for its PC optimization, security, and other tech solutions, is thrilled to…
Do you want to update and download Dell Inspiron 15 Drivers for Windows? There are…
Do you have an image with embedded text that you wish to extract and use…
The Windows password helps keep our PCs safe and secure. However, if you feel that…