The “Oops, the System Encountered a Problem” error in Gmail typically indicates an issue with accessing or interacting with your Gmail account. This error can result from various factors, including connectivity issues, browser problems, or Gmail service disruptions. Today, we will cover the methods that can help fix this issue and get back access to your emails.
Reasons for “Oops, Something Went Wrong”
Users encounter the error frequently and occasionally. When it is frequent, they cannot access email; however, things work for a while when it appears out of nowhere, but the “oops” message unexpectedly interferes. Besides this, the error has been observed during various actions, including:
– Opening messages
– Deleting old emails
– Moving emails to folders
Numerous potential causes of this error exist, and several possible solutions exist. We’ll start by exploring the common issues and some less obvious ones that may be harder to identify.
Some error messages related to “Oops… the system encountered a problem” are:
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Fix “Oops, The System Encountered A Problem” Gmail Error
Method 1: Verify Your Internet Connection
When your internet connection is slow or unstable, you might encounter issues with some Gmail features. Check the internet speed with your ISP or switch to a wired connection if you are on Wi-Fi to see if that resolves the issue. You may also consider rebooting your modem/router. Just turn off the power socket of the modem/router and restart it after 60 seconds.
Method 2: Delete Browser Cache & Cookies
Step 1: Open the Chrome browser.
Step 2: Click on the three dots on the top-right corner and choose Delete Browsing Data from the dropdown.
Step 3: A new tab will appear. Under the Basic tab, you must ensure that the checkbox is checked next to Browsing History, Cookies, and Cached Files.
Step 4: Click on the Delete Data button.
Step 5: Follow the online instructions and restart your browser.
Editor’s Tip: Remove Junk And Temporary Files From Your PCAs cookies and cache cause issues while surfing the internet, junk, temp, and unwanted files can prevent the PC from running smoothly. Use Advanced System Optimizer – a complete PC optimization software to optimize the performance and keep it uncluttered. Here is what you need to do: Step 1: Download Advanced System Optimizer From the link provided below. Step 2: Open the software and click the Start Smart PC Care button.
Step 3: Wait for the scan to complete and find issues on your system.
Step 4: Click on the Optimize button. |
Method 3: Use The Basic HTML version of Gmail
Step 1: Open the Chrome browser and visit to the HTML Gmail website.
Step 2: Click on I’d like to use HTML Gmail.
Step 3: Sign in to your account and check if you face the same issue.
Note : The HTML version is lighter, generally loads faster, and, compared to the standard version takes up fewer system resources, as it primarily consists of plain text. It was designed for older, unsupported browsers and slower internet connections.
Method 4: Turn Off Browser Extensions And Add-Ons
Step 1: Open the browser and click on the hamburger menu in the top right corner.
Step 2: Hover the mouse cursor on Extensions and choose Manage Extensions.
Step 3: A list of all the extensions installed with your browser will be displayed. 
Step 4: Slide the toggle button towards the left to disable the extension. Follow this process for all extensions to disable them.
Step 5: Restart your browser and check.
Method 5: Use A Different Browser
If the above fixes do not work for you, we suggest you install an alternate browser like Microsoft Edge, Firefox, or Opera and check if the same issue reoccurs. We recommend using Firefox because it is built on a different engine, whereas Edge and Opera are built on Chromium, which is the same as Google Chrome.
Method 6: Disable Windows Security Temporarily
Some experts have suggested that disabling antivirus helps fix the “Oops, The System Encountered A Problem” Gmail error; here are the steps to disable the default Windows Security:
Step 1: Press the Win key and type “Windows Security.”
Step 2: Click on the relevant result under Best Match, and the Windows security box will open.
Step 3: Click on Virus & Threat Protection.
Step 4: Next, click on Manage Settings.
Step 5: Toggle off the button under Real-time Protection.
Note : If the problem persists after disabling Windows Security, you may have to reset your Windows because it is not safe to keep real-time protection disabled at all times. If you are using a third-party antivirus, you need to disable it, and if the issue resolves, consider a different antivirus app.
Method 7: Disable the ‘Background Send’ Lab
Many users have reported disabling the ‘Background Send’ lab can resolve the “Oops, the system encountered a problem” error in Gmail. Here’s how to try this method:
Step 1: Log into your Gmail account.
Step 2: Click the gear icon in the top right corner of the main Gmail page.
Step 3: Select “Settings” from the drop-down menu.
Step 4: Go to the “Labs” tab.
Step 5: Find “Background Send” and disable it.
Have You Fixed Oops, the System Encountered a Problem Gmail Error?
We hope that the above steps have helped you fix the issue. Please write in the comments section about when this error occurred and what you think caused it.
