The “HP Software Framework Is Not Installed” error occurs when essential components of the HP software package are missing or not properly installed on your Windows PC. This can prevent HP utilities, such as printer management tools or hotkeys, from functioning correctly. The error is often caused by incomplete installations, outdated drivers, or system conflicts but can typically be resolved by reinstalling the necessary software or updating your drivers.
Reasons for “HP Software Framework Is Not Installed” Error
This error typically occurs when essential components required for HP utilities or printer functionality of the HP software package are either missing, corrupted, or not properly installed. There are other common reasons why this error might happen:
How To Download/Update HP Printer Software
- Sometimes, during the installation of HP software or drivers, the process may be interrupted or incomplete, leaving key components (like the HP Software Framework) missing or corrupted.
- If the drivers or software installed on your computer are outdated or incompatible with the current version of Windows, it can lead to issues with the HP Software Framework.
- The error is also commonly linked to issues with the HP Hotkey Support or HP Hotkey UWP Service, critical components for managing hotkeys and other HP-specific functions.
- If you’ve recently added a new HP device (like a printer or laptop) or have changed hardware components, the required software might not be installed automatically, triggering this error message.
- If you or a program unintentionally removed or uninstalled parts of the HP software, such as the HP Software Framework, you may encounter this error when attempting to launch HP software or utilities.
Steps To Fix “HP Software Framework Is Not Installed or Not Running” Error
The simplest resolution to fix the “HP Software Framework Not Installed” error is to install the required software. However, it is not as easy as it sounds, and many different ways exist. Just in case one method fails, you may try another one. We have listed all the ways here.
Method 1 – Click on the Download Link In the Error Message Box
The error message provides a link that allows you to download and install the HP Software Framework manually. Simply copy the link into your browser to access the download. Double-click the file downloaded to begin the installation process. Once the installation is complete, restart your PC and check if the issue has been resolved. Here are a few links that may work depending on your PC configuration. You should use the link you receive in the error message on your PC.
HP HotKey Support – https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91903.exe
HP Software Framework – https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe
If you do not get any links in your error prompt box, you can install the software from the above links. These links are from HP’s genuine website and pose no threat. If the issue persists, move to the next method.
Method 2 – Download the HP Support Hotkey Driver from the Official HP Website
One effective way to fix the HP Hotkey UWP Service HP Software Framework error is to download and install the driver from HP’s official website. Follow these steps:
1. Press Win + R to launch the Run dialog box.
2. Type msinfo32 and click the OK button to launch the System Information window.
3. Note the System Model of your computer and write it somewhere.
4. Go to the official HP website and click on Software and Drivers.
5. You’ll be prompted to enter your serial number. Instead, input your system model and click Submit.
6. Choose your operating system, and it will display all available drivers for your PC.
7. Expand the Software-Solutions section and click the download button next to the HP Hotkey Support driver.
8. Double-click on the download file to install it.
9. Reboot your PC and check if the issue has been resolved.
Method 3 – Utilize HP Support Assistant
You can try installing the required drivers with the HP Support Assistant if the earlier approaches don’t work. HP Support Assistant is usually pre-installed on HP PCs to assist with common troubleshooting, firmware and driver updates, and HP Customer Care connections. If it isn’t already on your HP laptop, you may quickly download and install this program from the official HP website. Here is what you need to do –
1. Navigate to the HP Support Assistant website and click on the Download HP Support Assistant button.
2. After downloading the file, double-click on it to begin the installation process.
3. Follow the onscreen instructions to complete the installation.
4. Reboot your PC and check.
Method 4 – Update Windows
Microsoft regularly releases updates to enhance features, improve security, and fix bugs. To keep your PC up to date at all times, it is essential to keep Windows Updated. Follow these steps for a complete Windows Update.
1. Press Win + X to open the Power menu and select Settings.
2. Click on Windows Update in the left panel.
3. Then, click on the Check For Updates button in the right section.
4. Wait a moment while Windows automatically downloads and installs the updates.
5. Once the updates are complete, select “Advanced Options” and “Optional Updates.”
6. Next, look for driver updates, select the updates, and click on Download & Install.
7. After all the updates are completed, you must reboot your Computer.
Bonus Tip – Keep Your Drivers Updated Using Advanced Driver Updater
Drivers are an integral part of the Operating System. Hence, you must keep them updated at all times. Updated drivers bridge the gap between software and hardware. We recommend using the Advanced Driver Updater to update all the missing, corrupted, incompatible, and outdated drivers on your PC. Here are the steps –
1. Download and install Advanced Driver Updater using the link below.
2. Launch the app and click the Start Scan Now button.
3. Wait for some time to get the list of outdated drivers.
4. Locate the headset driver and click the Update button next to it.
5. Once the driver updation process is complete, reboot your PC.
Method 5 – Contact HP Support
If none of the previous methods have worked, your last option is to contact HP customer support. Their team of experts can provide personalized guidance based on your situation and computer model. Given that the “HP Software Framework” error is common, HP’s support team may offer various solutions tailored to your version of Windows.
Have You Fixed The Error
If your hotkeys have stopped working or you’re encountering the HP Hotkey Support or HP Hotkey UWP Service errors, downloading the correct drivers should resolve the issue and get your hotkeys functioning again in just a few minutes. Once fixed, you can use your existing hotkeys and even create custom ones to enhance productivity.
Read Also: How to Download HP Universal Printer Driver
