How To Fix Helldivers 2 Black Screen Problem

How to Fix Helldivers 2 Black Screen Problem

Helldivers 2 is a shooting game launched in 2024 by Arrowhead Game Studios. It was one of the most awaited games after the launch of the previous version in 2015.  However, after the launch, gamers across the globe have been disappointed due to Helldivers 2 Black Screen on startup issues. We have listed the best troubleshooting methods to fix this issue using swift and simple steps.

Why Does The Helldivers 2 Black Screen On Startup Issue Occur?

Several reasons can cause the black screen issue in Helldivers 2. We have highlighted the most common ones.

  • Overloaded or malfunctioning Server issues are a major cause of the black screen issue. 
  • Outdated Graphics drivers are often responsible for black screen issues.
  • A Poor Network connection can lead to slow loading times, which may result in a black screen.
  • Corrupt game files can prevent the game from starting or cause black screen issues.

How to Fix Helldivers 2 Black Screen Problem on Windows

Method 1: Restart Helldivers 2

Many players across the globe are trying to play Helldivers 2, which may result in the game server being overloaded. In that case, your PC or the client needs time to connect to the server, and this time gap may result in Helldivers 2 Black Screen on startup. 

Read Also: Could Not Connect to Steam Network? Here’s How You Fix It!

You can either wait some time to get a response from the Helldivers 2 server or restart your game to establish a new attempt to connect to the server.

Some experts have also suggested restarting your PC and Modem/Router before trying to reconnect to the server. This helps free up the computer’s memory and eliminate temp files that may cause a conflict while connecting to the gaming server.

Method 2: Adjust Display Settings

The game may crash due to display settings. When players switch to full-screen mode, the game usually crashes. To fix it, adjust the display settings or switch to a compatible mode to resolve this. To switch the game’s display mode from fullscreen to borderless window, follow these steps:

Step 1: Launch the game and access the settings menu.
Step 2: Change the display mode to the borderless window and see if the issue is resolved.

Method 3: Edit The User_Settings. Config File

Some gaming experts have suggested editing the User_Settings.Config file can help fix the game Black Screen problem. Here are the steps:

Step 1: Press Win + E to open the File Explorer window.
Step 2: Copy and paste the following path in the address bar, followed by the Enter key.

C:\users/[yourusername]/appdata/roaming/arrowhead/helldivers2

Step 3: Locate the user_settings.config file and double-click on it to open it.

full-screen field in notepad

Step 4: Modify the full-screen field from true to false.

Method 4: Remove The User_Settings. Config File

Some users have tried this method, which involves deleting the user_settings.config file and successfully resolved the Helldivers 2 Black Screen on launch error. Here is what you need to do:

Step 1: Press Win + E to open the File Explorer window.
Step 2: Copy and paste the following path in the address bar, followed by the Enter key.

C:\users/[yourusername]/appdata/roaming/arrowhead/helldivers2.

Step 3: Locate the user_settings.config file, right-click on it and choose the Delete option from the context menu.

user_settings.config file

Step 4: Launch Helldivers 2 and select your preferred language and the remaining settings to create a new user_settings.config file.

Method 5: Verify Game Files

Steam provides a built-in tool to verify the integrity of game files. This tool can automatically replace or repair missing or corrupted files, potentially fixing game crash issues. To use it:

Step 1: Open Steam and locate Helldiver 2 in your Library.
Step 2: Right-click on Helldiver 2 and choose “Properties.”

Installed Files tab

Step 3: In the “Installed Files” tab, click “Verify integrity of game files” to scan for and fix any damaged or missing files necessary for running the game.

Method 6: Disable Steam Overlay

The Steam Overlay is a built-in feature of Steam that allows you to access Steam functions directly from within the game without opening the launcher. To disable the Steam Overlay, you need to adjust the settings in the Steam client application on your computer by following these steps:

Step 1: Launch the Steam app.
Step 2: Go to the Settings.
Step 3: Click on In-Game in the left panel.
Step 4: Now, uncheck the box before Enable the Steam Overlay while in-game.

Library option in Steam

Step 5: Click on the OK button.

Method 7: Turn Off Steam Input

The Steam Input can cause the Helldivers 2 Black Screen on launch issue. You can disable this feature by following these steps:

Step 1: Open the Steam app and go to the Settings.
Step 2: Choose Controller in the left panel.

Controller Tab - Steam App
Step 3: In the dropdown on the right side, select the Disable Steam Input option.
Step 4: Click on the Ok button and relaunch the game.

Method 8: Update Graphics Drivers

Graphics drivers facilitate communication between your graphics card and the operating system. Keeping these drivers up-to-date is crucial, as outdated, missing, or corrupted drivers can lead to problems on your PC, such as a black screen on startup.

 Here are three methods to update your drivers:

1. Update Using OEM Website

Step 1: Visit the official website of your device’s manufacturer (e.g., Dell, HP, Lenovo).
Step 2: Navigate to the support, drivers, or downloads section.
Step 3: Enter your device’s model or serial number to find the correct drivers and updates for your hardware.
Step 4: Download the latest drivers, firmware updates, or BIOS updates for your device.
Step 5: Double-click the downloaded file to start the installation process and follow the on-screen instructions.
Step 6: Restart your computer after installation to apply all changes.

Note: If this method seems too technical, consider the next option.

2. Use Device Manager

Step 1: Press Win + X to open the Power Menu and choose Device Manager.Power Menu

Step 2: Click on Display Adapters to reveal your graphics card and right-click on it.
Step 3: Choose Update Driver and follow the instructions on the screen.

Note : While this method is user-friendly, it has a limitation: it only retrieves updates from Microsoft servers and does not include updates from third-party websites.

Use Advanced Driver Updater

Advanced Driver Updater is a third-party driver updater app that can help update all your drivers with a few appropriate mouse clicks and does not have the limitation of being restricted to a particular server. This amazing app scans your PC and finds and fixes driver issues quickly. Here are the steps to use this app:

update driver using advanced driver updater infographic

Method 8: Reinstall Helldivers 2

If the previous solutions don’t work, try reinstalling Helldivers. Reinstalling the game will restore all files, configurations, and settings to their original state, which can help resolve the black screen issue.

Are You Able To Play Helldivers 2 After Fixing The Black Screen Problem?

We hope that the fixes described above will help you resolve the Helldivers 2 Issue, and you will be able to enjoy the game. We would like to know more about your thoughts on this issue and how you solved it in the comments section below.

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About The Author

Dheeraj Manghnani
Dheeraj Manghnani

Dheeraj Manghnani likes to read and write about latest technological developments that make life simpler in today's intricate world. He has been fascinated by technology since he got his first computer and is on a never ending quest to know more and share his knowledge with others.

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