“DirectX 12 Is Not Supported On Your System” appears when DirectX 12 is missing, and applications and games that require it are unable to function correctly. DirectX 12 is crucial for delivering enhanced graphics and improved performance in many modern games and software. Hence, when it is missing, you face issues, indicating that the hardware or software setup does not meet the requirements to support DirectX 12.
Let’s understand the reasons behind this error and fix it using the practical solutions listed below.
Follow this troubleshooting guide and enjoy running your applications and games without issues.
Why Does This Error Occur
The “DirectX 12 Is Not Supported On Your System” error can occur for several reasons –
- The graphics card installed on your PC is not compatible with DirectX 12.
- The graphics driver on your PC is missing, outdated, or corrupted.
- DX 12 is only supported on Windows 10 and later. It won’t work with an earlier version of Windows.
- Some features of DirectX 12 require specific Windows updates, which may cause issues if not installed.
- Running games or applications in compatibility mode for older versions of Windows can prevent DX 12 from functioning properly.
How To Fix “DirectX 12 Is Not Supported On Your System”
Method 1 – Verify The Hardware Requirements
This is the most crucial point to remember when facing the error above. DirectX relies heavily on the graphics card; if your graphics card doesn’t support the version of DirectX, you won’t be able to install it. Consequently, you’ll continue encountering the error whenever you launch any game or program.
Method 2 – Direct X Update
To fix this issue, update the version of Direct X to version 12. However, if you cannot do it automatically, the installed version of Direct X will probably be corrupted. In such cases, update DirectX manually. But, no standalone installer is available to upgrade the existing version. You’ll need to install DirectX 12 separately. Before that, check the current version of DirectX. Here are the steps –
1. Press Win + R to open the RUN dialog box.
2. Type “dxdiag” and press the OK button.
3. The DirectX Diagnostic Toolbox will open, where you can check the current DirectX version.
4. If your DirectX version is not 12, download and install the latest version from the Microsoft Official Website.
Method 3 – Update Graphics Drivers
Graphics drivers enable communication between your graphics card and the operating system. It’s essential to keep these drivers updated, as outdated, missing, or corrupted drivers can result in a DX 12 Not Supported error. Here are two ways to update your drivers –
Update Via Device Manager
1. Press Windows + X to launch the Power Menu and select Device Manager.
2. Click on the Display Adapters group to reveal your graphics card and right-click on it.
3. Select Update Driver and follow the instructions on the screen.
While this method is user-friendly, it is limited—it only retrieves updates from Microsoft servers and does not include updates from third-party websites.
Update Via Advanced Driver Updater
Advanced Driver Updater is a third-party application that streamlines the driver update process, enabling you to update all your drivers with just a few clicks without relying on specific servers. This efficient tool scans your PC to quickly identify and fix driver issues. Here’s how to use it –
1. Click the Download button below to get the setup file for Advanced Driver Updater.
2. Double-click the downloaded file to install Advanced Driver Updater.
3. Once the app is installed, open it and click the “Start Scan Now” button.
4. A list of outdated drivers will be presented on your screen within the app interface.
5. Locate the Graphics driver and click the Update button next to it.
6. Wait for the driver updation process to complete and reboot the PC
Method 4 – Disable Compatibility Mode
If you’ve been using compatibility mode to launch a game, it’s time to turn it off. For instance, if your game requires DirectX 12 and you encounter errors when trying to start the game, it is because compatibility mode is enabled. Therefore, turning off compatibility mode is recommended to see if it resolves the issue. Here are the steps –
1. Right-click on the game icon and choose Properties from the context menu.
2. In the properties box, click on the Compatibility tab.
3. Next, remove the check mark before the Run the program in compatibility mode for option.
Method 5 – Fix Microsoft.Net Framework
You can even fix the DirectX 12 not supported error by repairing the Microsoft.net framework on your PC. To do so, download this free utility from the Official Microsoft Website and run the tool.
[Conclusion]
We hope that the above methods have helped you fix the DirectX 12 not supported error on your system. In the comments section below, we would love to hear your feedback and learn how you resolved the issue.
FAQs
How do I fix the “DX12 is not supported on my system” error?
To resolve the error in Windows 11/10, start by checking the system requirements. If your system meets the DirectX 12 criteria, you should update your existing version of DirectX and your graphics driver. Additionally, you can try disabling compatibility mode.
Why doesn’t my PC support DirectX 12?
There are several reasons why your PC might not support DirectX 12. The most common reason is the graphics card installed in your system. If your graphics card is either outdated or does not support DirectX 12, you won’t be able to use it on your computer.
Read Also: How to Fix a “DirectX Encountered an Unrecoverable Error” Issue
