How Do I fix My Intel Wireless AC 9560 Not Working

Intel Wireless AC 9560 adapter is a CRF-supporting integrated 802.11 AC solution. Therefore, connectivity issues and Code: 10 or 45 errors are encountered when this Wi-Fi connector runs with an outdated driver.

Problem – My laptop’s WiFi driver is giving an issue. It gives Code 10 in the device manager. Resetting the network adapter did help but that was only temporary. Can anyone help me find a permanent solution?

Solution – No one fix will help resolve the issue. Updating drivers works for some, power management works for some, and other fixes work for others. Therefore, we enlist all the workable fixes to help eliminate the issue. You can try them individually and see which works best for you.

The problem usually signifies an error with the Wi-Fi drive or the adapter. In addition to this, sometimes, when the WLAN AutoConfig service is not running, you might face an error. Below are the workable fixes to troubleshoot the Intel Wireless AC 9560 Code 10 error. Let us check out all methods and find the best solution for you.

If you are short on time, first try restarting your PC. However, if this doesn’t work, you should try updating the Network Adapter driver. The easiest way to update a driver is to use a driver updating software like Advanced Driver Updater.

Get Advanced Driver Updater

Why is Intel Wireless AC 9560 Not Working?

There are several reasons why the Intel Wireless AC 9560 keeps disconnecting. Below, we explain the common ones:

• Issues with the Internet connection.
• WLAN AutoConfig service is not running.
• Missing or faulty wireless driver.
• Misconfigured BIOS or UEFI setting.
• Hardware issue with Intel Wireless AC 9560 adapter.
• Faulty Windows update or corrupt temporary files.
• Power management settings.
• Network congestion.

How To Fix Intel Wireless AC 9560 Cannot Start?

Below, we explain the advanced fixes that will help fix the Intel Wireless AC 9560 that is not working issue.

Advanced Fixes

Fix 1. Power Cycle Computer

When you face any issues, including the Intel Wireless 9560 keeps disconnecting, the first thing you should try is to power cycle your PC. This allows hardware components, including the Intel Wireless adapter, to reboot and start afresh. Generally, this resolves most minor issues.

To perform a power cycle, follow these steps:

• Shut down the PC and disconnect all connected peripherals.
• Unplug it from the power supply. If you use a laptop with a removable battery, detach it too.
• Restart the PC after 20-30 seconds & connect all devices. To drain all charges, laptop users must press and hold the power button for 20 seconds.
• After this, attach the battery > connect the peripherals, and try using the Wi-Fi.

It should be working correctly. If not, move to the next step.

Must Read: USB Wi-Fi Adapter Not Working – How to Fix The Issue?

Fix 2: Ensure Wi-Fi is Enabled

Certain laptops have a hardware switch or a key combination to enable/ disable Wi-Fi. Therefore, ensure Wi-Fi is turned on before moving on to other fixes.

Refer to the screenshot below for assistance.

If this doesn’t help, or you cannot find the Wi-Fi key, move to the next fix.

Fix 3: Re-enable the AC-9560 adapter.

Sometimes, due to a glitch in Windows, you can face an Intel Wireless AC 9650 cannot start issue. To fix it, try disabling and re-enabling the device.

• Press Windows + X on your keyboard and select Device Manager.
• Double-click Network adapters to expand the category. After that, right-click Intel(R) Wireless-AC 9560 > select Disable device.    If you cannot find the AC-9560 adapter, try using Advanced Driver Updater to find the missing drivers.

• Restart your computer and re-enable the AC-9560 adapter using the above steps.

Fix 4: Update the Intel AC-9560 Driver

When devices are not detected or stopped working, outdated drivers are behind them.  One of the most effective ways to fix this is to update the driver. But be advised to update drivers manually, through Device Manager, or from the Intel driver download page (in this case).

You need technical knowledge, time, and patience. However, using a driver updating tool like Advanced Driver Updater, you can bypass all these requirements. The tool will detect outdated drivers and automatically download and install the updates. To use Advanced Drive Updater for Intel Wireless AC-9650 driver update, follow these steps:

• Download and install Advanced Driver Updater.

• Launch the driver updating the program and click Start Scan now. Advanced Driver Updater will scan the PC for outdated drivers without asking to provide any information.

• After scanning, examine the results and click Update All to download and install the correct version of the problematic and faulty driver automatically.

• (You need the registered version to update all outdated drivers. If you don’t have it, you’ll be asked to upgrade to the full version. No worries. You can still update the driver if you don’t want to purchase the product. All you need to do is click Update driver next to the Wi-Fi driver you wish to update.)

The registered version of Advanced Driver Updater gives you access to a larger database of drivers. It comes with priority technical support and even offers a 60-day money-back guarantee.

• After updating the driver, restart the PC to apply changes.

Fix 5: Enable the WLAN AutoConfig Service

The Windows WLAN AutoConfig service is responsible for how Wi-Fi works. When the service is disabled, Wi-Fi stops working. Therefore, to fix issues with Intel Wireless AC-9560, you must ensure it is set to running automatically.

• Press Windows + R keys to open the Run
• Type msc > click OK.
• In the Services window, locate WLAN AutoConfig. Right-click> select Properties.

• Here, the Startup type should be set to Automatic. And the Service status should be Running.

• If it isn’t, make it Automatic,> click Apply > Ok.
• Restart the PC to use Intel Wireless AC-9650 and connect to the internet.

Must Read: Here’s How To Fix Wi-Fi Network Not Showing Up 

Fix 6 – Check Power Management Settings

To save power, the Wi-Fi driver settings include an option to disable it during sleep. Windows sometimes fail to turn it on when required. This is why you encounter Intel Wireless AC 9560 code 10 issue. To fix it, disable the setting.

• Right-click the Start menu and select Device Manager.
• Double-click Network adapters.
• Right-click on Intel Wireless AC 9560 > select Properties.
• Click the Power Management tab.
• Uncheck “Allow the computer to turn off this device to save power” > click Ok.

Now, try to connect. You should not face any problems connecting with Intel Wireless AC 9560.

Fix 7 – Reset Network Components

When you face a wireless AC 9560 cannot start issue, try refreshing the network settings.

Here are the steps:

1. Open the elevated Command Prompt. (Run as administrator)
2. Enter the following commands in the Command Prompt window:
   • ipconfig/flushdns
   • ipconfig /release
   • ipconfig /renew
   • netsh winsock reset
   • netsh int ip reset

3. Wait for the operation to finish.
4. Restart the PC and then try to connect to the internet. This should certainly help.

Fix 8 – Update Windows

If nothing has worked so far, try updating Windows, as most users encountered Error code 10 after Microsoft released a feature update for Windows 10. To update Windows, connect the internet via an ethernet cable. Once connected, follow these steps to install pending updates.

1. Press Windows + I to access Windows settings.
2. Click Windows Update from the left pane.

3. On the next screen, you will get the Download & Install button if there are any updates. However, if you see Check for updates, click on it to check for available updates and install them.
4. Wait for updates to install and restart the PC to apply changes.
5. Now, try connecting to Wi-Fi. You should no longer face the Wireless AC 9560 code 10 error.

Fix 9 – Set Power Saving Mode to Maximum Performance

When power settings interrupt the power supply to the network card, the probability of you encountering a Code 10 error increases, luckily, the issue can be fixed by modifying the current plan settings and switching it to Maximum Performance.

Before trying these fixes, ensure the laptop is not plugged into a power source. After removing it from the power source, try these steps to change the power plan.

1. Press Windows + R to open the Run window.
2. Type powercfg.cpl and press Ctrl + Shift + Enter keys.
3. Grant UAC permission.
4. You will now be accessing Power Settings. Click Change plan settings.

5. Click on Change advanced power settings.

6. Scroll down and click Advanced Settings to locate Wireless Adapter Settings.
7. Expand Power Saving Mode Settings and click “+” button.
8. Next, confirm that the settings for Plugged in and On battery are set to Maximum Performance > click Apply.
9. Restart the PC. The issue should now be resolved.

Must Read: How To Solve The “Wi-Fi connected but no internet” Problem

Fix 10 – Uninstall Wi-Fi Driver

For some users, uninstalling and reinstalling the driver has worked. Therefore if nothing has helped so far you can give it a try. To do so, follow these steps :

1. Press Windows + X and select Device Manager.
2. Double-click on the Network Adapters category.
3. Right-click your Intel Wireless Adapter and choose to uninstall device.

4. Follow on-screen instructions to complete the process and restart the PC.

Restarting the PC will install the generic driver. Now try to connect to the Wi-Fi. You should not face any problems.

If you have tried all the methods mentioned above and still your problem is not resolved. Try the following steps that I found from various forums/communities. 

• Remove any hardware you may added to the computer before the Code 10 error message.
• Perform a clean installation of drivers.
• Check if the device is compatible with your version of Windows. You can always check with the OEM (Original Equipment Manufacturer)
• Try to reset the BIOS settings.
• If hardware is not a problem of the error, you could try a repair install of Windows. You may also try a clean install of Windows if nothing works. I personally do not recommend performing either before you have replaced the hardware. However, you can give them a try if you’re out of other options.

Fixed – Intel Wireless AC-9560 stopped working

So, this is all about how to fix the Intel Wireless AC-9560 code 10 error. Make sure you follow all the solutions. However, if the problem persists, try resetting the BIOS.

Alternatively, check the motherboard and placement of the Wi-Fi adapter. If everything is perfect, it seems that there is some hardware problem. To confirm, try using an alternate network adapter. If this helps, you know where the problem lies. Hopefully, you can solve the Intel Wireless Ac 9560 driver not working using the steps above. If you have any questions, drop us a line in the comment section.

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