Can’t Sign in To Xbox Cloud Gaming- Why it Keeps Sign Out

If you’re encountering the error “Can’t Sign In to Xbox Cloud Gaming,” you’re not alone. Many users face difficulties logging into the service for various reasons, ranging from expired subscriptions to technical issues with the Xbox app or browser. Xbox Cloud Gaming provides a seamless way to play Xbox games from the cloud, but sign-in problems can disrupt the experience. In this guide, we’ll explore the most common causes of this issue and provide practical solutions to help you fix the “Can’t Sign In” problem quickly and get back to gaming. 

Also Read – Xbox Game Bar Not Working in Windows 11/10 – How to Start Recording

Why does Xbox Cloud Gaming keep signing me out

If Xbox Cloud Gaming keeps signing you out, it could be due to several issues. Here are some common causes and solutions:

1. Ensure your Xbox Game Pass Ultimate subscription is active. Xbox Cloud Gaming is only available to Game Pass Ultimate subscribers.
2. If your network is unstable or has frequent drops, it may cause you to be signed out.
3. A corrupted browser cache or app data can cause sign-in problems.
4. If you have signed in on multiple devices, it can cause conflicts.
5. Xbox Cloud Gaming sessions can expire after a period of inactivity or if there’s a network issue.
6. Sometimes, server outages or service disruptions on Xbox’s side may cause frequent sign-outs.

Fix “Can’t Sign In To Xbox Cloud Gaming”- It Keeps Signing Out Right After Sign In

If you’re experiencing an issue where Xbox Cloud Gaming signs you out immediately after you sign in, here are several troubleshooting steps you can try to resolve the problem:

Method 1. Check Internet Connection

A weak or unstable internet connection can cause sign-in issues. Ensure you have a stable connection, preferably with at least 10 Mbps download speed for smooth cloud gaming. Experts recommend that you Power Cycle your Router at least once a week. Here are the steps –

1. Disconnect the power cable from the router to ensure the router fully powers off and resets.
2. Give the router enough time (60 seconds) to clear any temporary memory or network glitches.
3. Reconnect the power cable to the router.
4. Allow the router to fully restart. You should see the lights on the router flicker and eventually stabilize. 

Power cycling can resolve many issues, such as slow speeds, intermittent connectivity, or issues with certain online services. It clears any temporary bugs or network conflicts and forces the router to reconnect to your ISP, improving connection quality.

Editor’s Tip – Connect your device with an ethernet cable for a more reliable connection.

Also Read – How To Update Xbox Controller Drivers on Windows 10 Easily!

Method 2. Clear Cache And Cookies

If you’re using a browser or the Xbox app, cached data could be causing the issue. Clear the cache and cookies:

For Microsoft Edge or Chrome:

1. Open the browser and click the three dots in the top right corner.
2. Find the option to clear browsing data or press Ctrl + Shift + Del.

3. Select “Cookies” and “Cached images and files,” then click Delete Data.

For Xbox App (Windows):

1. Press Windows + I to open Settings.

2. Go to Apps > Installed Apps > Xbox App.

3. Click on three dots next to the Xbox app and then click on Advanced options > Reset.

Editor’s Tip – Use Advanced System Optimizer To Clear Cache Advanced System Optimizer is an all-in-one optimization tool that helps users maintain their PC and ensure it runs optimally. Many modules built into the software will help optimize your PC. However, the most important one is Smart PC Care, which will help clear all the cache, temp, and junk files from your PC with a few mouse clicks. Here is what you need to do – 1. Download & Install Advanced System Optimizer Using The Download Button. 2. Open the software and click on the Smart PC Care button. 3. It will scan your PC for issues and detect all the unwanted temp files on your PC. 4. Click on the Optimize button after the scan has been completed. 5. Sit back and relax while the Advanced System Optimizer maintains your PC.

Method 3. Check Your Xbox Account and Subscription

Ensure you’ve signed in to the correct Xbox account and that your Xbox Game Pass Ultimate subscription is active. You might be automatically logged out if your subscription has expired or you have any account issues.

Method 4. Sign Out of All Devices

Sometimes, signing in to multiple devices at once can cause conflicts. Try signing out of all devices:

1. Go to account.xbox.com.
2. Under Security & Privacy, choose Sign out of all sessions.
3. Then, sign back in on your gaming device or browser.

Method 5. Update The Xbox App and System Software

Ensure both your Xbox app (on Windows) or the browser you’re using and your system software (Windows, Xbox) are up to date:

On Windows: Go to Settings > Windows Updates > Windows Update and check for updates.

For the Xbox App: Open the Microsoft Store, Downloads & Updates, and select Get updates.

Method 6. Reinstall The Xbox App or Browser

If the issue persists, try reinstalling the Xbox app (on Windows) or use a different browser:

Reinstall Xbox App: Uninstall the app, then download it again from the Microsoft Store.

Try a different browser: If you’re using Edge, try Chrome or Firefox to see if the issue persists.

Method 7. Disable Two-Factor Authentication (Temporarily)

Occasionally, two-factor authentication (2FA) may interfere with the sign-in process. Try temporarily disabling 2FA to see if that resolves the issue:

1. Go to account.xbox.com.
2. Under Security, turn off 2FA, then attempt to sign in again.
3. Re-enable 2FA once you’ve successfully signed in.

Method 8. Check For Server Issues

Sometimes, Xbox Cloud Gaming or Xbox Live servers may experience downtime or outages. You can check the Xbox Live Status page to see if any ongoing issues could be causing sign-in problems.

Method 9. Test in Incognito Mode (Browser)

Open an incognito or private browsing window in your browser and attempt to sign in again. This will bypass any extensions or cached data that might be causing issues.

Method 10. Contact Xbox Support

If the problem persists after all of the above, you may want to contact Xbox Support. There may be an issue with your account or an ongoing service outage specific to your region.

Conclusion On Xbox Signing In Issues

Hopefully, one of these steps helps resolve your issue with Xbox Cloud Gaming! Let me know if you need further assistance, and drop me a note in the comments section below.

FAQs

How do I log in to Xbox Cloud Gaming?

To log in to Xbox Cloud Gaming, you need an active Xbox Game Pass Ultimate subscription. You can log in on PC, mobile devices (Android/iOS), Xbox consoles, or smart TVs. If you are using a browser, then follow these steps –

1. Open a browser (Chrome, Edge, Safari) and go to https://www.xbox.com/play.
2. Sign in with your Microsoft account linked to Game Pass Ultimate.
3. Select a game to start streaming.

Editor’s Note – Installing the Xbox App from the Microsoft Store is recommended. Sign in with your Microsoft account and go to the Cloud Gaming section.

How do I improve my Xbox Cloud Gaming connection?

Experts recommend using a wired connection to improve your Xbox Cloud Gaming connection. If you have to use Wi-Fi, you could increase your network speed by upgrading your connection, minimizing other devices or applications using your internet, and keeping your devices updated. 

How to get the “you have been signed out” error to stop?

To stop getting the “you have been signed out” error, we recommend clearing your cache, logging out of all other devices, updating apps and browsers, and ensuring your internet connection is working properly.

Also Read – How to Record Xbox One Gameplay for YouTube